Collaborative Learning Will Be Critical
in the New Normal
"The COVID pandemic has turned corporate training upside down. Instructor-led training in classrooms is discontinued for the foreseeable future. Job roles, business processes, and work situations are constantly changing, requiring a steady stream of ad hoc learning resources to keep employees informed and prepared. Employees, many of whom are now spending most of their workdays in front of computers or on Zoom calls, are suffering from digital fatigue. And budgets are being squeezed.
While online content libraries, now in place in most companies, can fill some learning needs, their effectiveness is limited and typically confined to static subject areas. Many online resources are downright boring. Instructional design quality can vary widely, as can learner retention—especially if employees are distracted by at-home children or work pressures."
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